Results 1 to 4 of 4

Thread: Prada Exchange Policy

  1. #1

    Default Prada Exchange Policy



    Hihi,

    Just curious to know if our Prada boutiques have any exchange/swap policies similar to LV?

    For example if i bought something from 1 of their boutiques in overseas, can i exchange it for another item locally within a specific timeframe like 7days or 30days of purchase?

    Anyone has such experiences, mind sharing?

    T~I~A!
    Merffy
    Reply With Quote Reply With Quote IP address: 202.156.11.235

  2. Default

    Yes. i bought one of my tote back shipped in from Hawaii (dated more then 7 days) but when I go Prada Ion, they do exchange for me, similar design but diff color. Not sure if they can swop to other designs. I've done it twice.....they Authenticity card will then be stamped Prada Ion and dated the day of exchange, receipt as well......
    Reply With Quote Reply With Quote IP address: 203.116.206.254

  3. #3

    Default

    Hihi,

    Many thanks for your reponse!

    Anyway just for the benefit of everyone in DM, i called Prada yesterday and enquired about their exchange policy.

    All exchanges must be done within 10 days from the date of receipt. Item must be returned in original un-used condition with full packaging (boxes & paperbags).

    No credit notes will be issued, if the item you exchanged for cost higher then the original, thus you will need to pay the difference, if new item cost lesser then the original, the remaining amount will not be refunded.

    If the original item purchased is from their overseas boutiques, they will give the equal value of the item as per sold in SG.

    Cheers!
    Merffy
    Reply With Quote Reply With Quote IP address: 58.185.5.19

  4. #4

    Default

    bump this up for awareness...
    Reply With Quote Reply With Quote IP address: 58.185.5.28

Similar Threads

  1. Prada BN 1788 to exchange for BN1336
    By 112mcnair in forum Prada
    Replies: 0
    Last Post: 22-06-13, 11:29 AM
  2. Exchange my prada bag with LV speedy 35
    By zhongqin47 in forum Louis Vuitton
    Replies: 0
    Last Post: 07-04-11, 08:47 PM
  3. LV Exchange policy
    By bagluv in forum Handbag Chat, Reviews and Sales
    Replies: 1
    Last Post: 04-12-09, 11:12 PM
  4. Replies: 4
    Last Post: 26-11-09, 09:20 PM

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •  
Contact Us
Please contact us if you have any problem posting, no activation email, unable to login or notice any suspicious activities, you can email us at me@deluxemall.com. We do our best to response within 24 hours.