Dear Members,

If you encountered a fake seller , fraud or scam. You have 2 options, one is the filed a police online or visit your nearest Police Station.





Option 1: Visit any Police Station

1. Visit Any neighhourhood Police Post . The list is as follow, some are opened only up to 10pm and some are 24 hours
2. Singapore Police Force - Contact Us
3. File a police report with the Investigating Officier (IO) with this fraud /Scam incident
4. Do not be afraid thinking your case is a small case, we all have the right to protect by the LAW if you have reason to believe that you have encountered a fraud.
5. The IO will advise accordingly.

Option 2: File Online
You can file the case online via for the following link:

Singapore Police Force / Electronic Police Centre - Lodging of Police Reports

Let do our part to keep Deluxemall a scam-free website.

Communicating is KEY, so if you encounter such cases, please kindly write to us at me@deluxemall.com


Read about such SCAM cases here in Singapore
http://deluxemall.com/let-talk-about...singapore.html

Methods and Tips on how to better protect yourself when buying online
http://deluxemall.com/let-talk-about...fety-tips.html

How to make a police report when you encounter a Fraud, Scam or fake seller
http://deluxemall.com/let-talk-about...ke-seller.html

If you are concern that your sellers is a SCAM, email me at me@deluxemall.com , I shall guide you how to best protect yourself from such scam


Thank you
Kelly

Hi, Just to check. If I din purchase the bag frm a member in deluxmall. Can i still use the option to file a police report? Im very worried.

Hi there,

I am sorry to learn about it.

Filing a police report should be the last option, contact your seller and inform your seller that if he/she is not refunding you, you will make a police report.

Maybe you can share more detail so that we can assist you in any way possible.

Kelly