Dear Members,

If you encountered a fake seller , fraud or scam. You have 2 options, one is the filed a police online or visit your nearest Police Station.





Option 1: Visit any Police Station

1. Visit Any neighhourhood Police Post . The list is as follow, some are opened only up to 10pm and some are 24 hours
2. Singapore Police Force - Contact Us
3. File a police report with the Investigating Officier (IO) with this fraud /Scam incident
4. Do not be afraid thinking your case is a small case, we all have the right to protect by the LAW if you have reason to believe that you have encountered a fraud.
5. The IO will advise accordingly.

Option 2: File Online
You can file the case online via for the following link:

Singapore Police Force / Electronic Police Centre - Lodging of Police Reports

Let do our part to keep Deluxemall a scam-free website.

Communicating is KEY, so if you encounter such cases, please kindly write to us at me@deluxemall.com


Read about such SCAM cases here in Singapore
Read about Scam and Fraud Online Cases in Singapore

Methods and Tips on how to better protect yourself when buying online
WORRIED ABOUT BUYING A REPLICA? Buying and Selling Safety tips

How to make a police report when you encounter a Fraud, Scam or fake seller
Step to make a POLICE REPORT when you encountered a fraud, scam or fake seller

If you are concern that your sellers is a SCAM, email me at me@deluxemall.com , I shall guide you how to best protect yourself from such scam


Thank you
Kelly

Hi, Just to check. If I din purchase the bag frm a member in deluxmall. Can i still use the option to file a police report? Im very worried.

Hi there,

I am sorry to learn about it.

Filing a police report should be the last option, contact your seller and inform your seller that if he/she is not refunding you, you will make a police report.

Maybe you can share more detail so that we can assist you in any way possible.

Kelly